Tel: 713.772.0157 Local | 800.239.1361 Toll-Free | office@aheconline.com



FAQs


Home Studies and Merchandise (cont.)

What is the passing grade on a home study activity?
75% or higher.

What happens if I do not pass the home study test?
For "Through the Mail" home studies you will be contacted by our offices to inform you, and a new answer sheet can be faxed or emailed to you at no cost. For "Online" home studies, you will automatically be told you have failed, and may retake the test at your convenience.

What happens if I do not pass the home study test?
ARRT guidelines will allow no more than three (3) attempts to successfully complete the course. No CE credit will be awarded after three (3) failed attempts.

What shipping methods are used and are there additional costs?
AHEC ships all "Through the Mail" home studies and merchandise via UPS Ground, 2-day, or overnight with prices based on region and type of shipping chosen. The estimate arrival time is only an estimate, and can fluctuate based on time of year.

P.O., F.P.O., and A.P.O. delivery is available ONLY through standard USPS. No tracking number will be associated with your package, and therefore is not recommended. All packages sent via standard USPS are at the customerís risk, and releases AHEC of all liability.

What does "extra posttest only" mean?
All home studies are packaged with one posttest. If an additional person would like to take the home study, an extra posttest can be ordered and the book can be shared.

Who should I call with technical difficulties?
Please call 1-800-239-1361.

How should I turn my answer sheet in?
For "Through the Mail" home studies you may fax your answer sheet to (713) 772-0155 or mail to:

Advanced Health Education Center
8502 Tybor Drive
Houston, Texas 77074

What if my merchandise is on back order?
You will be informed via email, and if you do not receive your product by the estimated time please call our office.

What if I have lost my certificate?
For "Online" home studies, you may log into the AHEC website to view your past home studies and to print duplicate certificates. For "Through the Mail" home studies, please call our office.

Can I retake a home study if it is not in the same biennium?
No, home study courses can NEVER be taken again after completed regardless if it is a different approval period.