Terms & Conditions



Registration
Registering Online
Payments

Payments are made by credit card when ordering online. Confirmations are emailed to notify you of receipt of your registration and will show your payment. Registrations made within fourteen (14) days of the scheduled course will automatically include a $25 administrative fee.

Registration/Cancellation Policies

All cancellations must be received in writing. For those received at least 14 working days prior to the seminar date, a refund less a 30% administrative fee will be given. Beyond this time, no refund is given, but tuition credit (less a 30% administrative fee) may be applied to future course offerings within a twelve-month period. Any confirmed registration not canceled in writing will be subject to tuition forfeiture.

Webinar Cancellation and Refund Policy

Advanced Health Education Center (AHEC) decides the Monday prior to the webinar date if an AHEC Live Webinar will be cancelled.

AHEC reserves the right to substitute an instructor's program if the initial instructor program is not available.

If AHEC cancels a webinar, the participant will be awarded one of the following: a full refund, a tuition credit to be used within the next year, or a transfer into another webinar course of equal or lesser value (before discounts). If the participant chooses to transfer to a webinar of higher value, the participant is responsible for the price difference.

Any participant cancellations received by 5pm the day prior to the course date will be allowed a tuition credit. There are no refunds. If a participant neglects to contact AHEC prior to the course and does not attend, the tuition paid is forfeited to AHEC and no tuition credits are granted.

Cancellation Policy for All Skills Courses

All cancellations for any skills course must be received in writing. For those received at least fourteen (14) business days prior to the seminar date, a refund less a 30% administrative fee will be given. Beyond this time, no refund is given, but tuition credit (less a 30% administrative fee) may be applied to future course offerings within a twelve (12) month period. Any confirmed registration not canceled in writing will be subject to tuition forfeiture. No refunds or tuition credit are given for non-attendance. Facilities may substitute employees by notification to AHEC in advance. If you do not cancel and do not attend, you are still responsible for payment.

Refunds

Refunds for cancellations received by the cancellation deadline will be made within 45 days following the class. No refunds are given for non-attendance.

Minimum Class Size

All classes require a minimum number of attendees. AHEC Web Store reserves the right to cancel a course if the minimum number is not met. AHEC Web Store is not responsible for travel reimbursement in case of cancellation. Please check with our registration desk if the status of your class is not known.

Certificates of Completion

AHEC Web Store provides you with a certificate of completion with the agency approval number the day of your meeting to serve as your permanent record of attendance. The certificates are available on the day of the seminar if you are registered by the Monday prior to the class. This certificate indicates CE credit. You may want to put it in your personal file to show have completed your required CEUs.

To receive credit for a CE activity, you must attend the entire function. ASRT will no longer allow credit to be issued for partial attendance in a course. You cannot leave early without a change in the number of CE Credits. If you arrive late, your certificate will be changed by the instructor. CE rules are straightforward and rely on your professionalism in documentation. CE records are kept at AHEC Web Store for 6 years. If you lose your certificate, a duplicate may be issued for a fee after your attendance has been verified on the class roster.

Tape Recording

Our programs - both what you see, what you hear, and your handout materials are fully copyrighted by AHEC Web Store. No audio recording, videotaping, or copying without permission please.

Application of Terms, Customer Acknowledgment

These Terms constitute a binding contract between Customer and AHEC Web Store Web Store. Customer acknowledges agreement and acceptance of these Terms by making a purchase, placing an order or otherwise shopping on our Website (the "Site"). These Terms are subject to change without prior notice, except that the Terms posted on the Site at the time Customer initially places or modifies an order will govern the order in question.

Purchase Price

Prices are listed in our catalogs and Web site, and are subject to change without notice. Prices for certain government, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties. Payment is due before shipment, unless credit terms have been arranged in advance with our credit department. In such case, payment terms shall be as set forth in the credit agreement. We collect sales and use taxes for sales made to residents of the States of Texas and California. Additional states may be added without notice. We shall not be liable for handling or customs charges for shipments outside the United States.

Shipping, Risk of Loss, Security Interest

AHEC Web Store Web Store will arrange payment for shipping with the carrier, but such costs are the responsibility of Customer. AHEC Web Store Web Store charges shipping and handling fees for every shipment, unless a special promotion or contract term provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling, but does not necessarily equal a direct pass-through of such cost to the customer. Risk of loss is upon Customer once we deliver the product to the carrier. Delivery times are estimates only and we shall not be liable for delays. AHEC Web Store Web Store retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.